We had the chance to chat with Brad Mitchell, the President of Mojohost, about his company, his life, and #goodmojo. Big thanks to Brad for taking the time for Eurorgazm! 🚀🔥
About MojoHost’s Business and Mission
Can you tell us about MojoHost’s founding story? What inspired the creation of the company, and what problem did you set out to solve?
MojoHost started around the turn of the millennium – I was just 24 years old. I had an excellent job for a family-owned healthcare company but had decided that it was likely the case that I would never be provided equity in the business I had hoped for. I proceeded to give a long six-month notice and started researching businesses for sale. I happened across an adult entertainment website with low revenues and my long, tumultuous journey began right before Y2K.
I was always a nerd growing up and this resulted in providing hosting services for friends and new industry acquaintances, nearly right out of the gate. I had mixed success with pay sites, but great success creating an audiotext affiliate program for phone entertainment. I grew the latter quite large by my standards at that young age, sold it, and my pay sites. I did these things before going all-in on MojoHost as my sole source of income and trying to realize the future of my hopes and dreams. From day one, our mission was to provide creatively high performing hosting, with “stand out” great prices, and offer this extremely personable and skilled technical support. While I always believed in myself and MojoHost’s mission, I can’t honestly say that understood all so many years ago just exactly how far this journey would take me.
MojoHost is known for “hosting with a heart.” Could you elaborate on what this means in practice? How does this philosophy influence your company culture and customer relations?
“That’s Good Mojo” is more than just a tagline – it’s a compass that guides everything we do, and I’ve trademarked it. We treat our clients like partners, not numbers. That means offering personalized support at all hours, genuinely listening to their concerns, and going above and beyond to solve their problems. Internally, it also translates to a culture where our team members are empowered to make decisions that benefit the customer first. We want our clients to feel taken care of; that’s how we build long-term relationships and trust.
I like to think this is why we have received more than 70 industry awards for corporate and personal excellence, because we are honest, we are super hard working, and lead by example with good deeds.
What distinguishes MojoHost from other web hosting providers? Are there specific features or services that have been especially successful?
One of the biggest differentiators is that we’re not afraid to get our hands dirty. We’ll spend time optimizing a client’s configuration, offering performance tweaks, and ensuring that their online presence is running at its best. Our flagship products and services—like dedicated servers, cloud solutions, and our advanced DDoS protection—are all built to be seamless and robust. But really, the “secret sauce” is our support. By delivering a fast, friendly, and extremely knowledgeable service, we’ve created a strong reputation for reliability and trust.
Industry Insights and Trends
How has the hosting industry evolved since you started, and what trends do you see shaping its future?
When I got started, hosting was very hardware centric. A lot of the conversation revolved around the size of the server racks and how many megabytes you could push. Over the years, the rise of the cloud, virtualization, and containerization have changed the landscape dramatically. We’ve seen major improvements in scalability and cost efficiency. Going forward, I see edge computing, artificial intelligence, and heightened focus on data sovereignty continuing to reshape hosting. We’ll be seeing more specialized hosting solutions to meet the unique requirements of emerging technologies.
With privacy and data security being key concerns, how does MojoHost approach these challenges for its clients?
Technology and Innovation
MojoHost serves clients across industries, including those with specific privacy needs. How do you ensure that your infrastructure is resilient and meets these diverse requirements?
We invest in redundancy at every layer—power, cooling, networking, and hardware. Our data centers in the U.S. and Europe are Tier III or better, which translates into highly reliable infrastructure and maximum uptime. We also operate multiple network carriers, peering points, and scrubbing centers for DDoS mitigation. And of course, we maintain a team of experts who monitor systems around the clock and can quickly scale or pivot based on our clients’ specialized needs.
What role does innovation play at MojoHost? Are there any recent or upcoming technology investments or developments that you’re particularly excited about?
Innovation is the backbone of growth in the tech world, and we’re continually evaluating new hardware, software, and service models. We’re exploring solutions around high-performance compute clusters, AI workload optimization, and new ways to manage data across multiple regions. One of our current initiatives is expanding our high-capacity private cloud offerings to provide even greater flexibility for clients who need rapid scaling and specialized configurations.
Business Strategy and Growth
MojoHost has expanded to serve European markets through MojoHost.eu. What differences have you noticed between European and North American markets, and how have you adapted?
One notable difference is the approach to data protection and privacy. Regulations like GDPR have set a very high bar in Europe, which we’ve fully embraced by building robust compliance into our operations. On a more practical note, clients in Europe also tend to have different latency and network route requirements, so we’ve adapted our infrastructure placement and peering relationships to meet those demands. Overall, we’ve found that maintaining a physical presence in Europe allows us to offer a more localized service experience that aligns with regional expectations. We have always served a global clientele and done so to the highest standards. I think I’m perhaps a bit more European than American after so many years of travel and good business, I try to bring that home with me.
What is the biggest challenge MojoHost is currently facing, and how are you planning to overcome it?
The biggest challenge is keeping pace with the ever-growing expectations around performance, scalability, and security while still preserving that personal touch we’re known for. Rapid technological change can sometimes outstrip even well-prepared companies. To tackle this, we’re investing heavily in both talent and technology – recruiting top-level engineers, adopting new cloud solutions, and automating repetitive tasks so our team can focus on strategic, personalized support.
Could you share your thoughts on balancing growth with customer service? How do you ensure quality service as the company scales?
The key is having a clear set of core values and building processes around them. Growth is exciting but can lead to cracks if not managed carefully. We make sure that every new team member understands our philosophy of “That’s Good Mojo.” Then we back that up with training, communication tools, and quality assurance measures that scale with our client base. We also encourage open feedback loops, both internally and externally, so we can quickly respond if something isn’t working.
Customer and Community Relations
MojoHost serves a variety of niche industries. How do you approach building trust and long-term relationships with clients who may have unique needs?
Listening is crucial. We make time to understand the nuances of each industry—its specific compliance issues, traffic patterns, monetization models – and we tailor solutions accordingly. We don’t try to force a one-size-fits-all approach. This level of customization goes a long way in demonstrating our commitment and expertise. Over time, delivering consistent results cements that trust even further.
What’s the most rewarding feedback you’ve received from a client, and how did it impact MojoHost’s approach to service?
One of my favorites came from a client who said, “I feel like I’m the only client you have.” That’s high praise because it gets to the heart of our customer service philosophy. It reinforced that we should never stray from personalized support, even as we grow. It’s a tall order, but it’s absolutely worth striving for.
MojoHost is known for its industry-specific events and community engagement. Can you talk about why these are important to you and what they bring to the business?
I believe actions speak louder than words, this is why I am on the board of directors for Pineapple Support and ASACP.ORG. MojoHost also, and additionally financially supports the WoodHull Freedom Foundation and Free Speech Coalition. Very few adult entertainment companies, or individuals, do any of this.
Company Culture and Leadership
What is the culture like at MojoHost, and how do you foster that internally?
I’d describe our culture as open, collaborative, fun, and honest. We encourage everyone to speak up with new ideas and to feel responsible for the outcomes of their work. From mentorship programs to team-building events, we strive to cultivate an environment where people are excited to come to work every day. We also celebrate wins—big or small—and learn openly from our mistakes.
How has your leadership style evolved over the years? What principles or values guide you as a leader?
Early on, I was very hands-on, which was necessary when we were a smaller operation. Over time, I’ve learned to delegate and trust my team more. The guiding principles haven’t really changed: integrity, empathy, and a drive to always do right by the client. But the way I apply them – through empowering team leads, encouraging professional development, and setting clear goals—has matured as the company has grown.
I still struggle with these concepts, it’s an ongoing challenge as an entrepreneur. I have spent significant time and effort on continuously trying to grow myself as a person, and my business skills, during my MojoHost journey. It’s never easy, but I’ve found that learning to forgive myself quickly when I fail, and picking myself up afterward to continue on with a positive attitude, is invaluable.
Future Vision
What’s next for MojoHost? Are there new services, markets, or projects you’re particularly excited about?
We’re continually refining our infrastructure to meet high-demand applications, including AI and machine learning. We are constantly developing new tools, internal policies, and procedures that allow clients to focus on their core business rather than tech headaches. I am truly excited about our newer full-stack cloud solutions and the opportunities that these create for our customers to be dynamic and capable with their infrastructure at MojoHost. We have exciting new products coming in 2025 that I can’t discuss just yet, but they are very much the fulfillment of my complete vision for hosting and what I would consider to be a “MojoHost 3.0” because they are truly a game-changer!
Where do you see MojoHost five years from now? What legacy do you hope to leave in the hosting and tech industries?
In five years, I see MojoHost continuing to grow as a globally recognized brand, not only for our technical excellence but for our unwavering commitment to “Good Mojo.” Our current challenge is really marketing and awareness, because we have nailed our product deliverables. With continued effort and inspiration, I hope to be able to crack the code on finding exponentially more customers. I hope our legacy in the industry is one of genuine customer-centric innovation—where people know that we set a standard for how technology companies can treat their customers, employees, and communities. If we can continue to lead by example, encouraging others to prioritize empathy and service, then we’ll have built something truly lasting.
Private Questions
Who is Brad Mitchell?
I’m just a regular guy. Grew up in a loving home with three older brothers, my dad was an immigrant and first-generation business owner. The biggest gift from my childhood was really the belief that anything in my future was possible, a strong feeling of hope, and an excellent work ethic. I love my wife and children very much, for me I’m very happy working full-time and simply enjoying as much quality time with each of them, as often as possible. This journey with MojoHost over the last twenty-five years has given me a wonderful life, I’m lucky to have traveled the world and made such amazing friends in every corner of it. In my time off, I enjoy watching TV and movies, reading the news, working out, staying home and spending time with family.
How would you spend a week in which all the computers in the world remained turned off?
This is an easy one! If I had a week without computers, I would first hope to take a vacation somewhere warm or scenic. Given that wish, my first choice would be lazy days by a pool with great food and naps under an umbrella… maybe with mojitos. I am perfectly happy doing nothing but thinking about what we are going to have for our next meal. As long as I still have a cell phone to be in contact with my customers and team back at MojoHost, I am without anxiety, and can easily focus on being in the moment and appreciate being without technology absent emergency use.
If there wouldn´t be MojoHost, what job in the offline business would you like to do?
I really do enjoy all the challenges that business ownership and entrepreneurship create. While stressful at times, I consider this both a hobby and professional interest. I am not exactly certain what else I might be inclined to jump into, but absolutely believe I would be happy searching for new challenges as either a business owner or operator. I have thought many times in the past that I would enjoy public speaking, perhaps business coaching, and that maybe someday I would like to write a book. My wife and I are passionate about travel, food service, and hospitality. I would say that we would enjoy owning a restaurant if we weren’t all-to familiar with how such an endeavor would be really crushing with as many hours as it would require to succeed.
If you had to live in Europe, which country would be your favorite and why?
I get asked this question a lot and have always been disappointed with my answers. I mean it honestly when I say that I have been able to appreciate the different features and attributes of the many places I have traveled. Living in Michigan, but traveling abroad, I have always embraced my quiet home life and the excitement visiting someplace new provides for short durations of time. I will turn 50 this year, and as I look toward the future where the only certainty is my continued aging, I currently imagine and hope to spend more time in Portugal in the future.
The mild climate is wonderful, the people are kind, the lifestyle is more relaxed, access to fresh fish and foods amazing, and for me this all becomes a match when I combine this with the value received at its reasonable cost of living. We all work very hard for what we have, for me I feel often too much as an American, and I really believe the value proposition is off in my homeland. I’m not sure if I will ever learn Portuguese as well as I understand Spanish, but I often consider the possibility of a happy future in the Cascais or Algarve areas of Portugal.
#goodmojo – What does this mean for you
Our famous trademarked phrase “That’s Good Mojo” means the same thing to me personally that I hope also resonates with our customers. To me it means that doing the right thing is always the best choice. I get pleasure “paying it forward” with kind deeds, even when everyone else around me may judge that they are unnecessary or undeserved. I try to see and understand humanity in all situations and as best as I can, to be reasonable and kind to everyone in my business and personal actions. Good Mojo isn’t about being the life of the party, though I do enjoy hospitality and entertainment quite a lot.
I see that some people are confused with their perception of me in those moments, often without giving me the opportunity to really “be real” in conversation and get to know me better. It’s my wish to be an example of Good Mojo in all the interactions I have, to spread joy, and live by example with positive and honest examples through my actions… because That’s Good Mojo!
For more information:
mojohost.com & mojohost.eu
